Privacy Policy

1. Introduction

Avanti Data is committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Our Commitment:

• We collect only the data necessary to provide our services

• Your business data remains your property

• We comply with GDPR and applicable data protection regulations

2. Information We Collect

We collect different types of information to operate the Avanti Data platform effectively:

Account Information: Name, email address, company name, billing information, and contact details provided during registration.

Business Data: Any data you upload, integrate, or create within the platform. This includes your analytics data, dashboards, reports, customer information, and operational metrics.

Usage Data: Information about how you use the platform, including login times, features accessed, queries executed, and interaction patterns. This helps us improve the service.

Technical Data: IP address, browser type, device information, and cookies used to ensure platform security and functionality.

3. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve the Avanti Data platform

• Support: To respond to your inquiries and provide customer support

• Billing: To process payments and manage subscriptions

• Security: To detect and prevent fraud, abuse, or security issues

• Communication: To send service updates, security alerts, and billing notifications

• Improvement: To analyze usage patterns and enhance platform features

4. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)

• Access Controls: Strict authentication and authorization protocols

• Monitoring: Continuous security monitoring and threat detection

• Backups: Regular automated backups with disaster recovery procedures

• Infrastructure: Secure cloud infrastructure with EU data center locations

5. Data Sharing and Third Parties

We do not sell your personal information or business data. We share data only in the following limited circumstances:

Service Providers: Trusted third-party vendors who help us operate the platform (hosting, payment processing, support tools). These providers are contractually bound to protect your data.

Legal Requirements: When required by law, court order, or to protect our legal rights.

Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred. You will be notified of any such change.

We Never:

• Sell or rent your data to third parties

• Use your business data to train AI models without consent

• Share your data for advertising or marketing by others

6. Your Rights (GDPR)

Under GDPR and applicable data protection laws, you have the following rights:

• Access: Request a copy of the personal data we hold about you

• Rectification: Correct any inaccurate or incomplete data

• Erasure: Request deletion of your personal data

• Portability: Receive your data in a structured, machine-readable format

• Restriction: Request limitation of data processing

• Objection: Object to certain types of data processing

• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, contact us at privacy@avantidata.nl

7. Data Retention

We retain your data as long as your account is active or as needed to provide services. After account termination, we retain certain data for legal and accounting purposes as required by law. You can request complete data deletion upon account closure.

Retention Periods:

• Account data: Duration of subscription plus 1 year

• Billing records: 7 years (legal requirement)

• Usage logs: 90 days

8. Cookies and Tracking

We use cookies and similar technologies to provide and improve our services. You can control cookie preferences through your browser settings.

Essential Cookies: Required for platform functionality

Analytics Cookies: Help us understand how the platform is used

9. International Data Transfers

Your data is primarily stored in EU data centers. If data is transferred outside the EU, we ensure adequate protection through standard contractual clauses and other safeguards required by GDPR.

10. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or platform notification. Continued use after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions or concerns about privacy, data protection, or to exercise your rights:

Email: privacy@avantidata.nl
Address: Avanti Data, Netherlands

Last Updated: February 2025